Frequently Asked Questions
Q.What services does Sand & Sea Event Rentals
offer?
A.Sand & Sea Event Rentals
specializes in premium event rentals, offering high-end tents, tables and chairs, elegant tablecloths, ambient string lighting, a variety of snack/concession tables, over-sized yard games, and other essential event equipment and add-ons. Sand & Sea Event Rentals
also offers a variety of experience packages, such as photo booths, golf simulator, outdoor movie nights and foam parties.
Q.How do I place an order with Sand & Sea Event Rentals
?
A.Simply visit our website and browse through our extensive collection. Once you've selected your desired items, you can place an order online. Alternatively, you can reach out to our dedicated customer service team for assistance by calling or texting us at 757-754-7567 or email us at [email protected]
Q.How far in advance should I book my rentals?
A.We recommend booking as soon as you have your event date to ensure the availability of your preferred items. Popular items can get booked quickly, especially during peak event seasons.
Q.What if an item gets damaged during my event?
A.While we understand accidents happen, clients are responsible for any damages or loss during the rental period. Fees for damages will vary based on the item's replacement or repair cost.
Q.Do you offer setup and breakdown services?
A.Yes, we take care of delivery, setup and breakdown services for every event. These services are an additional charge calculated during check-out, factoring in the mileage from our storage facility to your event location. Our professional team ensures your event rentals are fully set up and takes care of post-event disassembly for a hassle-free experience.
Q.Can I make changes to my order after it’s been placed?
A.Yes, we aim to offer flexibility. Changes can be made up to a certain date before your event. However, last-minute changes are subject to availability. Please reach out as soon as you know of any adjustments.